About Us

Here at Original Massage Gun we take pride in our work by taking our time to provide you with one of the highest quality massage guns at an affordable cost from our award winning designers. We are trusted by over 20,000 customers, including Olympians, NBA, NFL players, Chiropractors, and athletes at all levels.

Shipping and Delivery
We ship from different fulfillment centers in the United States. Due to high demand, it takes us 1-2 business days to process your order and get it ready for the shipping center. Please expect 2-4 business days after order processing to receive your package depending on your location and shipping option.

International shipments will be shipped within 1-2 days and are typically received in about 7-10 days, but due to the lithium battery, each countries customs department handles it differently.  We are not responsible for any potential customs, taxes, or duties fees that you might incur. We will ship via DHL and do our best to avoid them.

Sometimes around holidays and bad weather, delays may occur, but we will do our best to get it to you as quick as possible.

Tracking
Once the order is shipped, please allow 1-2 business days for the tracking number to be fully updated in the post office system. Please note that your order is actually on the way and there is no delay of the package rather than the tracking number status. After that period, you can track your order at your country’s post website. Sometimes during periods of high demand we can see delays, but we will do our best to get it to you promptly.

Warranty

We offer a 90 day warranty. We require you to email us a photo/video letting us know what is wrong with the massage gun. We will first try to trouble shoot the issue with you, but if we can not fix it for you - we will give you a prepaid return label and once received, we will ship your new OriginalMassageGun.

Bulk Wholesale Orders

For bulk orders of 8+ we have wholesale rates. We will also customize the OriginalMassageGun with a logo of your choice on it.

If you have any questions, don't hesitate to contact us!